:root{font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#24332f;background:#f6f7f5;font-synthesis:none;--green:#173c36;--muted:#78837d;--line:#e5e9e5;--soft:#eef2ed;--orange:#cc6c3c}
*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:default;opacity:.45}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #8fb5a8;outline-offset:3px}button{border:0;background:none;color:inherit}a{color:var(--green)}svg{width:20px;height:20px;stroke:currentColor;stroke-width:1.7;fill:none;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}.small-icon svg{width:16px;height:16px}.muted{color:var(--muted)}.hidden{display:none!important}.loading-screen{display:grid;place-items:center;height:100vh}.brand{display:flex;align-items:center;gap:10px;font-size:25px;font-weight:750;letter-spacing:-1.2px}.brand img{width:30px;height:30px}.brand span{font-size:12px;letter-spacing:0;font-weight:550;color:#77847b;border-left:1px solid #dce2dc;padding-left:12px;margin-left:4px}.topbar{height:70px;display:flex;align-items:center;justify-content:space-between;padding:0 25px;background:#fff;border-bottom:1px solid var(--line)}.top-actions{display:flex;align-items:center;gap:18px;font-size:12px}.live-label{display:flex;align-items:center;gap:7px;color:var(--muted)}.dot{display:inline-block;width:6px;height:6px;background:#64a384;border-radius:50%}.user-menu{display:flex;gap:9px;align-items:center}.avatar{width:34px;height:34px;display:grid;place-items:center;border-radius:50%;font-size:12px;font-weight:650;background:#e8ece2;color:#52613c;flex-shrink:0}.avatar.blue{background:#e7edf3;color:#61758b}.avatar.pink{background:#f3e9e6;color:#a17269}.avatar.purple{background:#efecf5;color:#817297}.demo-banner{height:30px;background:#fff4dd;display:flex;align-items:center;justify-content:center;gap:8px;font-size:11px;color:#826132;border-bottom:1px solid #f1e6d1}.shell{display:grid;grid-template-columns:218px 348px minmax(0,1fr);height:calc(100dvh - 70px)}.has-demo .shell{height:calc(100dvh - 100px)}.sidebar{background:#f7f8f5;border-right:1px solid var(--line);display:flex;flex-direction:column;padding:29px 14px 16px;overflow:auto}.nav-label{font-size:10px;text-transform:uppercase;letter-spacing:1.4px;font-weight:650;color:#97a097;padding:0 12px;margin:5px 0 12px}.nav-button{display:flex;align-items:center;gap:11px;width:100%;text-align:left;padding:11px 12px;border-radius:7px;margin-bottom:4px;font-size:12px;color:#627066}.nav-button svg{width:18px;height:18px}.nav-button.active{background:#e6ece3;color:#264832;font-weight:650}.nav-button:hover{background:#eaf0e8}.count{margin-left:auto;font-size:10px;min-width:20px;text-align:center;padding:2px 5px;border-radius:4px;background:#edf0ec;color:#768374}.nav-button.active .count{background:#d5e0d0;color:#3a5738}.account-nav{margin-top:30px}.account-button{display:flex;align-items:center;gap:9px;padding:10px 12px;width:100%;font-size:11px;color:#69756b;text-align:left;border-radius:6px}.account-button.active{background:#e6ece3;color:var(--green)}.channel-icon{width:23px;height:23px;display:grid;place-items:center;border-radius:6px;background:#eaf0f6;color:#6c8298;flex-shrink:0}.channel-icon svg{width:13px;height:13px}.channel-icon.whatsapp{background:#e4f2e9;color:#538065}.channel-icon.email{background:#eaf0f6;color:#6c8298}.account-caption{font-size:10px;color:#9ca49e;margin:2px 0 0}.sidebar-bottom{margin-top:auto;padding-top:30px}.sidebar-note{font-size:10px;line-height:1.7;color:#a0a9a0;padding:12px}.account-health{width:5px;height:5px;border-radius:50%;background:#9aa69c;margin-left:auto}.account-health.ready{background:#65a17c}.account-health.error{background:#cf7959}.ticket-column{background:#fff;display:flex;flex-direction:column;border-right:1px solid var(--line);min-width:0}.list-title{padding:27px 23px 19px;display:flex;align-items:center;justify-content:space-between}.list-title h1{font-size:21px;letter-spacing:-.7px;margin:0;font-weight:650}.title-count{font-size:11px;font-weight:500;color:#8d978e;background:#f1f3ef;border-radius:5px;padding:3px 7px;margin-left:7px;vertical-align:middle}.icon-button{width:31px;height:31px;display:grid;place-items:center;border-radius:6px;color:#7c897f}.icon-button:hover{background:#edf2ee}.search-box{margin:0 22px 17px;display:flex;gap:8px;align-items:center;border:1px solid #e9ece6;background:#fafbf9;border-radius:7px;padding:9px 10px;color:#a0aaa2}.search-box svg{width:16px;height:16px}.search-box input{width:100%;min-width:0;border:none;outline:none;background:none;font-size:11px;color:#364d40}.search-box input::placeholder{color:#9aa69c}.filters{padding:0 21px 16px;display:flex;gap:5px;border-bottom:1px solid var(--line)}.filter{font-size:10px;padding:6px 10px;color:#869187;border-radius:5px}.filter.active{background:#f0f3ee;color:#3c5640;font-weight:600}.list-meta{display:flex;align-items:center;justify-content:space-between;color:#97a195;font-size:10px;padding:13px 23px}.ticket-list{overflow:auto;flex:1}.ticket-row{width:100%;text-align:left;display:block;padding:17px 21px 17px 23px;border-bottom:1px solid #eef0ec;position:relative;min-height:115px}.ticket-row:hover{background:#f8faf7}.ticket-row.selected{background:#f0f5ed}.ticket-row.selected:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:#668762}.row-top{display:flex;align-items:center;gap:9px;font-size:11px;margin-bottom:9px}.row-top .avatar{width:26px;height:26px;font-size:9px}.row-name{font-weight:600;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.row-time{font-size:9px;color:#9aa298;margin-left:auto;white-space:nowrap}.unread-dot{width:5px;height:5px;background:#7e9a77;border-radius:50%;margin-left:0}.row-subject{font-size:11px;font-weight:550;margin:0 0 6px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.row-preview{font-size:10px;color:#95a090;line-height:1.5;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.row-footer{display:flex;align-items:center;gap:5px;margin-top:11px;font-size:9px;color:#87947f}.row-footer .channel-icon{width:15px;height:15px;border-radius:3px}.row-footer .channel-icon svg{width:10px;height:10px}.priority-label{margin-left:auto;font-size:8px;color:#a76e48;background:#f7ebdc;padding:3px 5px;border-radius:3px}.conversation{display:flex;flex-direction:column;min-width:0;background:#fcfdfb;overflow:hidden}.conversation-header{background:#fff;padding:24px 29px 20px;border-bottom:1px solid var(--line)}.conversation-top{display:flex;justify-content:space-between;align-items:center;gap:15px;margin-bottom:15px}.ticket-code{font-size:10px;color:#a0a99c;letter-spacing:.5px}.ticket-code b{color:#6e7b6b;font-weight:500}.conversation-actions{display:flex;align-items:center;gap:7px}.status-select{background:#f2f5ef;border:1px solid #e8eee2;color:#617252;border-radius:5px;font-size:10px;padding:7px;max-width:140px}.conversation-header h2{font-size:20px;letter-spacing:-.55px;line-height:1.3;font-weight:630;margin:0 0 10px}.contact-line{display:flex;align-items:center;gap:7px;font-size:10px;color:#8d9988}.contact-line strong{font-weight:550;color:#5e7058}.contact-line .separator{color:#c7cec1;margin:0 3px}.ticket-toolbar{display:flex;align-items:center;gap:15px;background:#fff;padding:12px 29px;border-bottom:1px solid var(--line);font-size:10px;color:#91a085}.toolbar-select{border:0;color:#5f7653;background:transparent;font-size:10px;max-width:140px;padding:3px}.toolbar-right{margin-left:auto;display:flex;align-items:center;gap:5px;font-size:10px}.timeline{flex:1;overflow:auto;padding:26px 30px;scroll-behavior:smooth}.date-divider{display:flex;align-items:center;gap:12px;text-align:center;color:#a6afa1;font-size:9px;margin:0 0 28px}.date-divider:before,.date-divider:after{content:"";height:1px;background:#e9eee4;flex:1}.message{margin-bottom:22px;max-width:85%}.message.outgoing{margin-left:auto}.message-head{display:flex;align-items:center;gap:8px;font-size:10px;color:#718465;margin-bottom:8px}.message-head .avatar{width:26px;height:26px;font-size:9px}.message-head time{color:#a5af9d;font-size:9px;margin-left:auto}.message-bubble{background:#fff;border:1px solid #e5eadf;border-radius:0 11px 11px 11px;padding:17px 19px;font-size:12px;line-height:1.85;color:#57674d;white-space:pre-wrap;overflow-wrap:anywhere}.message.outgoing .message-bubble{background:#edf3e7;border-color:#e0e9d7;border-radius:11px 0 11px 11px}.message.note{max-width:100%;margin:27px 0}.message.note .message-bubble{background:#fbf6e9;border:1px solid #eee5cd;border-radius:8px;color:#8e805b;font-size:11px;padding:13px 16px}.note-label{font-size:9px;color:#ad9460;display:flex;align-items:center;gap:6px;margin-bottom:7px}.note-label svg{width:12px;height:12px}.delivery{font-size:9px;color:#8a9f7e;text-align:right;margin-top:6px}.delivery.failed,.delivery.uncertain{color:#b8684e}.attachment{display:flex;align-items:center;gap:6px;margin-top:10px;font-size:11px;color:#59774c}.composer-area{padding:15px 28px 21px;background:#fcfdfb;border-top:1px solid #edf0e8}.composer{background:#fff;border:1px solid #dfe5d8;border-radius:9px;overflow:hidden;box-shadow:0 3px 9px #37483104}.composer.note-mode{background:#fffbf0;border-color:#e9dec1}.compose-tabs{display:flex;align-items:center;gap:17px;padding:12px 15px 0}.compose-tab{display:flex;gap:6px;align-items:center;font-size:10px;color:#a1ac98;border-bottom:1px solid transparent;padding:0 0 10px}.compose-tab.active{color:#536d46;border-color:#789263;font-weight:600}.compose-tab svg{width:13px;height:13px}.compose-from{font-size:9px;color:#a7b19e;padding:10px 15px 0}.compose-from b{font-weight:500;color:#728667}.composer textarea{display:block;resize:vertical;width:100%;min-height:94px;max-height:250px;border:0;outline:none;padding:13px 15px;color:#40533a;font-size:12px;line-height:1.7;background:transparent}.composer textarea::placeholder{color:#b2baa9}.compose-bottom{display:flex;align-items:center;justify-content:space-between;padding:9px 12px;border-top:1px solid #f1f3ed}.compose-tools{display:flex;align-items:center;gap:7px}.compose-tools small{color:#a8b19f;font-size:9px}.primary{background:var(--green);color:white;display:inline-flex;align-items:center;justify-content:center;gap:8px;border-radius:6px;padding:10px 15px;font-size:11px;font-weight:550}.primary svg{width:13px;height:13px}.primary:hover{background:#285047}.secondary{border:1px solid var(--line);background:#fff;border-radius:6px;padding:9px 12px;font-size:11px}.danger{color:#b26a51}.hint{font-size:9px;color:#a8b09f;text-align:center;margin:10px 0 0}.notice{padding:10px 12px;background:#fbf3e5;color:#967247;border:1px solid #eee2cf;border-radius:6px;font-size:11px;line-height:1.65;margin-bottom:11px}.notice.error{background:#fdf0ec;border-color:#f1d8ce;color:#aa5d48}.empty-state{display:flex;align-items:center;justify-content:center;flex-direction:column;flex:1;text-align:center;padding:40px;color:#95a18c}.empty-state svg{width:40px;height:40px;stroke-width:1;margin-bottom:16px}.empty-state h2{font-size:17px;font-weight:550;color:#5f7355;margin:0 0 10px}.empty-state p{font-size:12px;line-height:1.8;max-width:260px;margin:0 0 18px}.empty-list{font-size:12px;text-align:center;color:#8b9c80;padding:50px 25px;line-height:1.8}.accounts-view{grid-column:2/4;padding:35px 42px;overflow:auto;background:#fbfcfa}.page-heading{display:flex;align-items:center;justify-content:space-between;margin-bottom:10px}.page-heading h1{font-size:25px;letter-spacing:-.8px;font-weight:650;margin:0}.page-description{font-size:12px;color:#88977d;line-height:1.8;margin-bottom:30px}.accounts-section{margin-top:30px}.accounts-section h2{font-size:13px;color:#5f7054;font-weight:600;margin:0 0 12px}.account-card{display:flex;align-items:center;gap:13px;padding:20px;background:#fff;border:1px solid var(--line);border-radius:8px;margin-bottom:10px}.account-card>.channel-icon{width:38px;height:38px;border-radius:9px}.account-card>.channel-icon svg{width:20px;height:20px}.account-card h3{font-size:13px;margin:0 0 6px;font-weight:550}.account-card p{font-size:11px;color:#94a08b;margin:0}.account-status{margin-left:auto;font-size:10px;color:#85957a;white-space:nowrap}.account-status.ready{color:#5b8a61}.account-status.error{color:#b27853}.account-empty{border:1px dashed #dce4d5;border-radius:8px;padding:22px;color:#8d9c80;font-size:12px;display:flex;align-items:center;justify-content:space-between;gap:15px}.empty-button{color:#506e46;text-decoration:underline;font-size:11px}.login-screen{min-height:100dvh;display:grid;grid-template-columns:minmax(300px,42%) 1fr;background:#fcfdfb}.login-story{background:#173c36;padding:48px 55px;color:#c8e4d0;display:flex;flex-direction:column;justify-content:space-between}.login-story .brand{color:#fff}.login-story h1{font-size:43px;font-weight:500;letter-spacing:-1.8px;line-height:1.2;max-width:330px;margin:0 0 24px}.login-story p{font-size:13px;line-height:1.9;color:#93b6a3;max-width:300px}.login-footer{font-size:11px;color:#86a795}.login-body{display:flex;align-items:center;justify-content:center;padding:45px}.login-box{width:100%;max-width:335px}.eyebrow{font-size:10px;text-transform:uppercase;letter-spacing:1.6px;color:#889a7e}.login-box h2{font-size:28px;letter-spacing:-.8px;font-weight:600;margin:12px 0}.login-box>p{font-size:12px;line-height:1.8;color:#8a9a80;margin-bottom:28px}.field{display:flex;flex-direction:column;gap:7px;margin-bottom:17px}.field label{font-size:11px;font-weight:550;color:#657a59}.field input,.field select{width:100%;border:1px solid #dee5d7;background:#fff;border-radius:6px;padding:11px 12px;font-size:12px;color:#48613b;min-width:0}.field input::placeholder{color:#b1bba9}.field small{font-size:10px;color:#91a083;line-height:1.7}.full-width{width:100%;padding:12px}.login-hint{font-size:10px!important;text-align:center;margin:20px 0!important}.demo-entry{background:#edf3e8;border:1px solid #dce7d1;border-radius:8px;padding:18px;margin-top:24px}.demo-entry p{font-size:11px;line-height:1.7;color:#7a916b;margin:0 0 14px}dialog{border:1px solid #dfe7d8;border-radius:12px;padding:0;max-width:580px;width:calc(100% - 30px);max-height:88dvh;color:#344d2a;box-shadow:0 25px 70px #18312722}dialog::backdrop{background:#12271955;backdrop-filter:blur(2px)}.dialog-head{display:flex;align-items:center;justify-content:space-between;padding:23px 26px;border-bottom:1px solid var(--line);position:sticky;top:0;background:#fff;z-index:1}.dialog-head h2{font-size:18px;letter-spacing:-.5px;font-weight:600;margin:0}.dialog-body{padding:22px 26px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}.form-grid .wide{grid-column:1/-1}.dialog-footer{display:flex;justify-content:flex-end;gap:8px;margin-top:10px;padding-top:20px;border-top:1px solid var(--line)}.field-heading{font-size:11px;font-weight:650;grid-column:1/-1;margin:13px 0 18px;color:#648052}.setup-info{padding:15px;background:#f5f8f0;border:1px solid #e4ecd9;border-radius:7px;font-size:11px;line-height:1.8;margin-bottom:21px;color:#7f906f}.setup-info strong{font-weight:600;color:#5c784a}.connection-result{margin-top:15px;font-size:11px;line-height:1.8;overflow-wrap:anywhere}.connection-result input{width:100%;padding:8px;margin:5px 0 10px;border:1px solid #dfe7d6;border-radius:5px;font-size:11px}.files-list{padding:0 15px;display:flex;flex-wrap:wrap;gap:6px}.file-chip{font-size:9px;background:#edf2e8;padding:5px 7px;border-radius:4px;display:flex;gap:7px;align-items:center}.file-chip button{color:#9c7255}.mobile-back,.mobile-menu{display:none}#toast{position:fixed;bottom:22px;left:50%;transform:translateX(-50%);background:#284437;color:#f4f8ee;border-radius:8px;padding:12px 18px;box-shadow:0 6px 30px #23462a20;font-size:12px;z-index:50;max-width:90%;line-height:1.7;display:none}#toast.visible{display:block}#toast.error{background:#87543e}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(min-width:1550px){.shell{grid-template-columns:236px 400px minmax(0,1fr)}.timeline{padding:35px 55px}.composer-area{padding:18px 48px 25px}.conversation-header{padding:26px 40px}.message{max-width:75%}}
@media(max-width:1100px){.shell{grid-template-columns:185px 300px minmax(0,1fr)}.sidebar{padding-inline:9px}.conversation-header{padding:21px}.timeline{padding:22px}.composer-area{padding:13px 18px 18px}.ticket-toolbar{padding:12px 20px}.conversation-header h2{font-size:18px}.contact-line{flex-wrap:wrap}.compose-tools small{display:none}.top-actions .live-label{display:none}.message{max-width:96%}.accounts-view{padding:30px}}
@media(max-width:800px){.shell{grid-template-columns:180px minmax(0,1fr)}.conversation{display:none}.show-ticket .ticket-column{display:none}.show-ticket .conversation{display:flex}.accounts-view{grid-column:2}.mobile-back{display:grid}.conversation-top{margin-bottom:10px}.login-story{padding:35px}.login-story h1{font-size:34px}.login-body{padding:30px}}
@media(max-width:580px){.topbar{height:60px;padding:0 16px}.brand{font-size:23px}.brand span{font-size:11px}.top-actions{gap:6px}.user-name{display:none}.shell{display:block;height:calc(100dvh - 60px)}.has-demo .shell{height:calc(100dvh - 90px)}.sidebar{display:none}.show-nav .sidebar{display:flex;position:fixed;left:0;top:60px;bottom:0;width:235px;z-index:20;box-shadow:20px 0 80px #18302433}.has-demo.show-nav .sidebar{top:90px}.ticket-column,.conversation{height:100%}.conversation{display:none}.show-ticket .conversation{display:flex}.show-ticket .ticket-column{display:none}.mobile-menu{display:grid}.list-title{padding-top:24px}.list-title h1{font-size:24px}.ticket-row{padding:18px 24px}.row-subject{font-size:12px}.row-preview{font-size:11px}.row-top{font-size:12px}.conversation-header{padding:15px 18px}.conversation-header h2{font-size:18px}.conversation-top{gap:7px}.ticket-toolbar{gap:8px;padding:10px 15px}.toolbar-right{font-size:9px}.timeline{padding:20px 17px}.message-bubble{font-size:12px;padding:14px 16px}.composer-area{padding:12px}.composer textarea{min-height:85px}.accounts-view{height:100%;padding:24px 18px}.page-heading h1{font-size:22px}.account-card{padding:15px;gap:9px;flex-wrap:wrap}.account-card h3{font-size:12px}.account-card p{font-size:10px}.account-status{font-size:9px}.login-screen{display:block}.login-story{padding:26px;min-height:150px}.login-story h1,.login-story p,.login-footer{display:none}.login-story .brand{margin-top:23px}.login-body{padding:40px 28px}.form-grid{grid-template-columns:1fr}.form-grid .wide{grid-column:1}.dialog-body{padding:20px}.dialog-head{padding:18px 20px}.demo-banner{font-size:9px}.contact-line .account-address{display:none}.page-heading .primary{padding:9px 11px}}

.shell>*{min-height:0}.ticket-list,.timeline{min-height:0}.row-preview{color:#7e8a76}.compose-tab{color:#7f8d76}.hint{color:#849177}.nav-label{color:#7e8b77}

/* Direct Meta setup */
.whatsapp-dialog { max-width: 780px; width: calc(100vw - 24px); }
.whatsapp-guide > p { margin: 0 0 20px; color: var(--muted, #7b897b); line-height: 1.6; }
.setup-step { border: 1px solid #e1e6db; border-radius: 12px; margin-bottom: 16px; overflow: hidden; }
.setup-step > h3, .setup-step > summary { margin: 0; padding: 18px; display: flex; align-items: center; gap: 12px; font-size: 15px; font-weight: 650; }
.setup-step > summary { cursor: pointer; list-style: none; }
.setup-step summary small { display: block; font-weight: 400; color: #71806f; margin-top: 4px; }
.step-number { background: #e7ecdf; color: #42623c; border-radius: 50%; width: 28px; height: 28px; display: inline-flex; flex: 0 0 28px; align-items: center; justify-content: center; }
.step-content { padding: 0 18px 18px; font-size: 13px; line-height: 1.65; }
.step-content p { margin: 0 0 14px; }
.step-content ol { padding-left: 20px; margin: 0 0 14px; }
.step-content li { margin-bottom: 10px; }
.step-content a { color: #42623c; text-decoration: underline; }
.step-content code { font-size: 12px; overflow-wrap: anywhere; }
.setup-caution { padding: 12px; border-radius: 8px; background: #f8f5e9; color: #6e623e; }
.copy-field { display: flex; gap: 8px; margin: 6px 0 16px; }
.copy-field input { min-width: 0; flex: 1; font: 12px monospace; padding: 10px; border: 1px solid #dee5d7; border-radius: 6px; color: #48613b; background: #fff; }
.connection-checks { list-style: none; padding: 0; margin: 16px 0; }
.connection-checks li { display: flex; align-items: flex-start; gap: 10px; }
.connection-checks svg { width: 18px; height: 18px; margin-top: 3px; }
.connection-checks small { display: block; color: #71806f; }
.connection-checks .complete > span { color: #398263; }
.connection-checks .pending > span { color: #9c9d80; }
.setup-refresh { display: inline-block; color: #71806f; margin-left: 10px; }
.account-status.setup { background: #f8f5e9; color: #7e6a35; }
.account-health.setup { background: #b69c56; }
@media(max-width:600px) { .whatsapp-dialog .dialog-body { padding: 14px; } .setup-step > h3, .setup-step > summary { padding: 14px; } .step-content { padding: 0 14px 14px; } .whatsapp-dialog .dialog-footer { flex-wrap: wrap; } .setup-refresh { margin: 8px 0 0; } }